Who we are
We are RumTrack (“we”, “us”, “our”). If you have questions about this Policy, contact us at info@rumtrack.com.
We’re an early-stage startup without a legal entity yet. We still follow privacy best practices and will update this page when company details are available.
Information we collect
1) Real User Monitoring (RUM) data
When you add our script, we capture anonymous performance metrics to help measure your website’s experience:
- Core Web Vitals: LCP, INP, CLS (plus FCP)
- Other signals: LOAD, TTFB
These metrics are not tied to a directly identifiable person.
2) Telegram bot data
If you interact with our Telegram bot, we receive from Telegram: user ID, username (if available), language code, and payment transaction ID (for Telegram Stars).
3) Cookies & analytics
Our site itself doesn’t set cookies. In the future we may enable third‑party tools (e.g., Bing, Google Tag, possibly Facebook Pixel). These providers may place cookies if you consent. You can manage consent any time via the cookie settings link.
How we use data
- Provide and improve RumTrack’s monitoring features
- Send operational alerts/reports (e.g., via Telegram)
- Process payments using Telegram Stars
- Analyze aggregated, anonymized trends (with your cookie consent)
Payments via Telegram Stars
All payments are processed inside the Telegram app. We do not store card details. Telegram shows the final amount in your local currency before you confirm the purchase.
Legal basis
- Performance of a contract — to provide the service you requested.
- Legitimate interests — to keep our service secure and reliable.
- Consent — for non‑essential analytics/marketing cookies.
Data retention
- RUM metrics: up to 60 days depending on plan.
- Telegram user & transaction data: kept while your account is active or as needed for fraud prevention/accounting.
Sharing
We don’t sell your data. Limited sharing may occur with:
- Telegram (for bot interactions and payments)
- Analytics/marketing providers (only if you consent to cookies)
Your rights
Depending on your location, you may have rights to access, correct, delete your data, withdraw cookie consent, or lodge a complaint with a data protection authority. To make a request, email info@rumtrack.com.
Changes to this Policy
We may update this Policy from time to time. We’ll post changes here and update the effective date.